Privacy

What this site collects about you, why, where it is kept, and how to have it corrected or deleted.

What we collect

The contact form: your name, your company, your email, your concern (500 characters at most), the urgent flag and the language of the page.
Your IP address, at the moment you send the form. It is attached to the request and written to the service log.
A direct email, if you write to info@cerbere.co: your address and whatever you put in it.
The web server log: IP address, date, page requested and browser, as on any web server.

The site sets no cookie and loads no analytics, no tracker and no third-party resource: fonts and scripts come from our own server.

Your language (the browser's on a first visit, then your choice) is kept in your browser, in localStorage, under the key cerbere-lang. It is never sent to us, and you can clear it in your browser settings.

Why

To reply to your request, in writing. The IP address is used to limit abuse: the service refuses more than five submissions per hour from one address.

No profiling, no advertising, no mailing list, no sale. By sending the form, you consent to this use and to nothing else.

Where it is kept, and for how long

The request leaves by email to info@cerbere.co, a mailbox hosted by Proton (Proton AG, Switzerland). Your information is therefore kept outside Quebec. The site's server does not store it in any database.
An automatic acknowledgement is sent to your email. It repeats none of your text.
The form service writes one log line per submission: date and time, IP address, urgent yes or no, result. Never your name, your email or your text.
The abuse counter only looks at the last hour and lives in memory, never on disk.

Emails are kept for as long as the request is open. Logs follow the server's system rotation. No fixed retention period is set to date; you can ask for deletion at any time.

Who has access

The firm, Cerbère, under the responsibility of Yvon Boulianne. Two providers process this information on its behalf, and only for this service: Proton, for email, and the host of the site's server. No sale, no sharing for any other purpose.

Your rights

You can ask to see the information we hold about you, have it corrected, withdraw your consent or have it deleted. Write to info@cerbere.co, from the address concerned if possible. The reply comes in writing, within 30 days at the latest.

If the reply does not satisfy you, you can turn to the Commission d'accès à l'information du Québec.

Person in charge of the protection of personal information

Yvon Boulianne
info@cerbere.co